Privacy Policy

Last updated: 19 July 2026

This Privacy Policy explains how MysticVia ("we", "us") processes personal data on mysticvia.com and its country subdomains (e.g. pl.mysticvia.com, cz.mysticvia.com).

1. Data Controller

The data controller is the operator of MysticVia. Contact: info@mysticvia.com.

2. What data we collect

Data you provide voluntarily. When you contact us via WhatsApp or an order form, you share your name, phone number and the content of your message. This data is processed to respond to your enquiry and provide the requested service (Art. 6(1)(b) GDPR).
Technical data. Our web server logs standard technical information (IP address, browser type, pages visited) for security and operation of the site (Art. 6(1)(f) GDPR — legitimate interest). Logs are automatically rotated.
Analytics & advertising cookies. Where enabled, we may use analytics and advertising tools (e.g. Google Analytics, Meta Pixel) based on your consent (Art. 6(1)(a) GDPR). You can withdraw consent at any time via your browser settings.

3. How we use data

To respond to enquiries and provide requested services;
To operate, secure and improve our websites;
With your consent — for marketing and audience measurement.

4. Data sharing

We do not sell personal data. Data may be processed by service providers acting on our behalf (hosting, communication platforms such as WhatsApp/Meta, analytics providers), under applicable data-processing agreements. Communication via WhatsApp is subject to WhatsApp's own privacy policy.

5. Retention

We keep correspondence and order data only as long as necessary for the purposes described above or as required by law.

6. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to lodge a complaint with a supervisory authority. To exercise your rights, contact info@mysticvia.com.

7. Nature of services

Our services are of a spiritual-support and entertainment nature. They do not replace medical, legal, psychological or financial advice. Participation is voluntary.

8. Changes

We may update this policy from time to time. The current version is always available at this address.